Basic services included in the package
- Housing Emergency line 24/7 with English speaking operator
- Maintenance service 24/7
- Maid service on weekly basis
- Maid service once per week in common areas and bedrooms
- General maintenance repairs
- Computer and internet assistance
- Arrival orientation session
For routine maintenance or service
{jb_greenbox}Use the Maintenance Request icon on your apartment PC desktop to report your housing concern,{/jb_greenbox}
OR - call your Housing Agency provider during their normal office hours.
{jb_warning}The person answering the cell phone number speaks English – should you call the landline hang on until they find an English speaker to take your call.{/jb_warning}
In the case of a housing related true emergency you can call your Housing Agency emergency number at anytime.
For routine maintenance, please contact the manager of your housing option agency.